Frequently Asked Questions
What payment methods do you accept?
We accept VISA, MasterCard, American Express, Discover, cash, checks, and CareCredit.
What services do you provide?
We provide the following small animal services:
- Annual Wellness & Vaccines
- Diagnostic and Therapeutic Services
- Surgical Services
- Radiology Services
- In-House Laboratory
- Permanent identification
- Individualized Flea Control Programs
- Dietary Counseling
How is anesthesia handled during surgery?
Will I receive written after-care instructions after my pet's surgery?
Yes, you will receive comprehensive written instructions to guide you through your pet’s recovery. If you have any questions or concerns about your pet’s healing process, don’t hesitate to get in touch with us.
What if I have concerns about my pet's recovery outside of business hours?
What types of tests are performed in the lab at Sterner Veterinary Clinic?
Our in-house lab conducts various tests, including bloodwork, urine analysis, and more, for accurate diagnoses.
How do therapeutic services at your hospital help my pet?
Therapeutic services involve tailored treatments to address your pet’s specific health issues and promote recovery.
How can I schedule an appointment?
You can conveniently schedule appointments by phone or through our Pet Desk software. Note: we are not taking new clients. We apologize for any inconvenience this may cause.